![]() Take a screenshot of the property sheet and save the image to a location of your choice.Īfter you've captured the titles of the selected add-ins, clear all selected check boxes, and then choose OK. Manually record the title of every selected add-in listed under Available Add-ins. In the upper-left corner of Outlook, choose File > Options > Add-ins.Īt the bottom of the View and manage Office Add-ins, make sure the Manage box shows COM Add-ins, and then choose Go.Īs a precaution, when the COM Add-ins listing of your current add-ins opens, do one of the following: The file c:users username AppdataLocalMicrosoftOutlook username hotmail.ost is not an Outlook data file (. If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. When I try to load MS Outlook I get the following message, and Outlook will not start up. Start Program Compatibility Troubleshooter > select Next option to proceed. You'll need to disable all of your add-ins before restarting Outlook, as described in the following procedures: If you are unable to place Compatibility tab, do the following: Navigate to Start > look for Program Compatibility Troubleshooter. If Outlook is able to start in safe mode, then the problem is likely with one of your add-ins. In Outlook 2010/2013/2016/2019: Open the File tab on the Ribbon, click Account Settings, and choose Account Settings In the Account Settings window select the email account, then double-click it or click Change. when I click on Microsoft outlook 2010 I get a message - 'cannot open your default email folders'. ![]() ![]() ![]() The Outlook icon on your taskbar includes an exclamation symbol to alert you the program isn't operating normally. How do you know you're working in safe mode? You'll see a label similar to the one below at the top of the screen. ![]()
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